St. Ives Ratings and Reviews

Product Reviews

Intensive Healing Lotion

Naturally restore, relieve and protect your skin to visible health with St. Ives Intensive Healing lotion.  Proven to help heal even the most severely dry skin, St. Ives Intensive Healing lotion is clinically proven to lock in moisture for 24 hours, helping to maintain skin's moisture balance and keep it hydrated over time. With 100% natural moisturizers, this formula also contains an exclusive blend of natural healing ingredients known to: Restore dry skin with the skin-nourishing moisturization of Olive Leaf Extract. Relieve dry, itchy skin with the nutrient rich antioxidant, Cranberry Seed Oil. Prevent future damage and improve skin's health with Grape Seed Oil. Moisturizing Cocoa Butter to smooth and even texture. Mango Seed Butter to help protect and heal dry skin.
Average Customer Rating:
 2.304 
 
2.3
 
(69 Reviews) 69
Open Ratings Snapshot
Rating Snapshot (69 reviews)
5 stars
14
4 stars
4
3 stars
4
2 stars
14
1 star
33
23 out of 69(33%)reviewers would recommend this product to a friend.
Customer Reviews for Intensive Healing Lotion
Review 1 for Intensive Healing Lotion
scsubcross
Location:Minnesota
Age:18-24
Skin Tone:Medium
Haveused St.Ives for:3-5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Noooooo :("
Date:April 10, 2012
"This used to be my FAVORITE lotion ever!! It was the only lotion that saved my skin from MN winters. I noticed the new packaging and was actually looking forward to trying the "improved formula" since it was already so awesome already. Could it really get better?! Nope. I can't believe they would take such a fantastic product and completely ruin it by adding fragrance. Please bring the old stuff back!!"
3 of 4 found this review helpful.
Review 2 for Intensive Healing Lotion
iratecustomer
Location:Portland
Age:35-44
Skin Tone:Medium
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Hate New Formula"
Date:March 21, 2012
"I have used this product for many years to great satisfaction. The new formula has an unpleasant smell, and is no longer ideal for use on my face. It leaves a sticky residue on my skin. I have already begun searching for a new lotion and am very disappointed in the changes made to my old favorite product. I would be happy to return to this product if it would be changed back to the hypo-allergenic, fragrance-free, lotion it used to be."
2 of 2 found this review helpful.
Review 3 for Intensive Healing Lotion
Beth
Location:Chicago
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
3 out of 5
3 out of 5
"Better before fragrance added"
Date:March 16, 2012
"After 10 years of using the Intensive Healing Lotion, I have to quit using it. I loved it when it was fragrance free and have been using it every day for over a decade. Now that St. Ives has added fragrance, I have to quit using it. I am sad to switch. I wish St. Ives would change back to the unscented version."
3 of 3 found this review helpful.
Review 4 for Intensive Healing Lotion
sensiskin
Age:35-44
Skin Tone:Fair
Haveused St.Ives for:More Than 5 years
Average Rating: 
2 out of 5
2 out of 5
"Disappointed"
Date:March 15, 2012
"I used to love this product. It worked wonderfully for my dry, itchy, eczema-prone skin. It was great for both summer and winter, really all year long. It was even better when it became paraben and pthalate free. However, the most recent revamping of this product left me so sad. One of the things I had loved was that it was fragrance-free. Why change it and put fragrance in it--especially when it claims to be fragrance free, but actually is not. I am sensitive to certain perfumes and fragrances, and am not sure what product I should get now. Please change it back!"
3 of 3 found this review helpful.
Review 5 for Intensive Healing Lotion
Hiker
Haveused St.Ives for:More Than 5 years
Average Rating: 
1 out of 5
1 out of 5
"Lose the fragrance"
Date:March 6, 2012
"I don't understand, the description on this website says no fragrance, yet the bottle says "light fragrance". It horrible! I LOVED this product and I'm running out. I can't find an alternative that I like ... I even got my husband hooked on using this product because it was just the right texture and fragrance free! Now he's using up my supply! Go back to how it was before ... PLEASE!!!"
3 of 3 found this review helpful.
Review 6 for Intensive Healing Lotion
sallyrae
Location:Arkansas
Age:55-64
Skin Tone:Light
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Don't Mess with a Good Thing"
Date:March 4, 2012
"I can't believe you added scent to the fabulous Intensive Therapy Formula. It was the perfect body lotion and now I can't use it. Take the scent out please."
2 of 2 found this review helpful.
Review 7 for Intensive Healing Lotion
Chip
Location:suburbs of Chicago
Age:35-44
Skin Tone:Light
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Disapponted"
Date:February 27, 2012
"I was so disappointed to see the change in formula. It is too fragrant for my skin now. It used to be so good I could use this on my face and now I can't. I am so upset by this. Why change what is so good?!"
4 of 4 found this review helpful.
Review 8 for Intensive Healing Lotion
Kandi
Location:Seattle, WA
Age:25-34
Skin Tone:Medium
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Not the same."
Date:February 26, 2012
"The original product/formula was far superior because it was frangrance free and it worked well for my sensitive skin."
3 of 3 found this review helpful.
Review 9 for Intensive Healing Lotion
Sophie
Location:FL
Age:18-24
Skin Tone:Dark
Haveused St.Ives for:3-5 years
Is this review from a free product sample?No
Average Rating: 
2 out of 5
2 out of 5
"New scent =/"
Date:February 24, 2012
"I LOVED this lotion until they made it scented. My skin is so dry and so sensitive that this is the only lotion that works for me. I also put the old unscented formula on my tattoos to keep them from drying. I really don't like the new scent and I'm sad to say I am in the process of looking for a new lotion."
Review 10 for Intensive Healing Lotion
Melinda
Location:Dallas, TX
Age:55-64
Skin Tone:Light
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"will not buy the new formula again"
Date:February 24, 2012
"Have always used this product because it was fragrance free. I don't like the products with a fragrance, especially in the summer when fragrances attract mosquitos! Why fix what isn't broken? The old formula was great."
1 of 1 found this review helpful.
Review 11 for Intensive Healing Lotion
Atalaya
Location:Valley Forge, PA
Age:25-34
Skin Tone:Medium
Haveused St.Ives for:3-5 years
Is this review from a free product sample?No
Average Rating: 
2 out of 5
2 out of 5
"New formula ):"
Date:February 21, 2012
"I was also loyal to the old formula. A lot of scented lotions give me headaches so I loved the fragrance free Intensive Healing. But this new formula with light fragrance instantly gave me a headache when I used it. It smells terrible."
1 of 1 found this review helpful.
Review 12 for Intensive Healing Lotion
Concerned
Skin Tone:Fair
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Why did it change?"
Date:February 14, 2012
Pros: the garbage
"This formula has been used in our household for years. I saw that it was finally available again at the local store I shop at. I cleared the shelves.
When I opened a bottle for use at home I realized how much the Intensive Healing formula had changed and I HATE it! It stinks! I have used this formula on my own skin and even the skin of my sensitive newborn because all the other lotions had too many perfumes and this one originally did not. Now I will be returning all the bottles of the new lotion, and discontinuing use of it. I'm so sad to see a quality lotion change and yet another product that I will not be purchasing in the future because of the change.
"
2 of 2 found this review helpful.
Review 13 for Intensive Healing Lotion
muzitude
Location:Ohio
Age:25-34
Skin Tone:Light
Haveused St.Ives for:3-5 years
Is this review from a free product sample?No
Average Rating: 
2 out of 5
2 out of 5
"why did formula change"
Date:February 11, 2012
"I loved the unscented version of this lotion. I don't understand why they had to add a scent - totally ruined the product."
2 of 2 found this review helpful.
Review 14 for Intensive Healing Lotion
hollymackerel
Location:Charlotte, NC
Age:18-24
Skin Tone:Fair
Haveused St.Ives for:Under 1 year
Is this review from a free product sample?No
Average Rating: 
5 out of 5
5 out of 5
"For silky, smooth skin!"
Date:January 31, 2012
Pros: all skin types
"I am completely shocked that this product doesn't have 5 stars! I am also confused as to why one reviewer claimed it has a light scent, which turned them away from the product. The product says "fragrance free" on the bottle, and I can't detect any scent. What I do detect is beautiful, soft skin, and a magnificent product that dries and works quickly. This is my favorite body moisturizer ever!"
0 of 1 found this review helpful.
Review 15 for Intensive Healing Lotion
Ready
Location:Arizona
Age:55-64
Skin Tone:Medium
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
2 out of 5
2 out of 5
"Not improved"
Date:January 27, 2012
"As many others I have been using the Intensive Healing lotion for years, the unscented version. This new "lightly scented" version feels greasy on application and the scent is unpleasant. I am sorry to say that I have to find a new product since this is not acceptable."
1 of 2 found this review helpful.
Review 16 for Intensive Healing Lotion
LindsNW
Location:Arkansas
Age:25-34
Skin Tone:Fair
Haveused St.Ives for:Under 1 year
Is this review from a free product sample?No
Average Rating: 
5 out of 5
5 out of 5
"I love this lotion!"
Date:January 26, 2012
"I just bought this lotion yesterday (Jan. 25, 2012), and I can already see a vast improvement in my skin. I get dry patches on my forearms every single winter, and I've tried a lot of different lotions, and none of them have worked as great as St. Ives. My dry patches are GONE after just 1 day of use! It's amazing, my skin is soft and supple again. I love the scent, it's not overpowering, just a nice light scent. I'm sometimes sensitive to scents, but this one does not break me out at all."
1 of 1 found this review helpful.
Review 17 for Intensive Healing Lotion
Stavia
Age:55-64
Skin Tone:Light
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
2 out of 5
2 out of 5
"Disappointed"
Date:January 25, 2012
"I'm also disappointed in the latest reformulation of the Intensive Healing lotion. I used the unscented version for years and was very happy with it. I don't mind scented lotions, but this one is really unpleasant. I won't buy it again."
0 of 1 found this review helpful.
Review 18 for Intensive Healing Lotion
dblms
Location:Colorado
Age:45-54
Skin Tone:Medium
Haveused St.Ives for:More Than 5 years
Is this review from a free product sample?No
Average Rating: 
1 out of 5
1 out of 5
"Disappointed...The OLD formula was SO much better."
Date:January 24, 2012
"I was initially looking forward to opening my latest bottle of Intensive Healing lotion as the previous bottle I had just finished was so lovely. It was unscented and the natural scent from the ingredients was quite nice...just perfect. Also, the lotion itself was much better at moisturizing and had longer lasting moisturizing. I try to use as many all natural products as I can, but for a very good price the previous formula of this lotion was an excellent addition with its many natural ingredients and good quality. Since I like to use lotion frequently as I live in a dry climate, it was great to find such a lotion that was also a good price. Unfortunately, the new version does not moisturize as well and I need to use it more frequently and the scent is NOT pleasant. As long as this formula exists, I will not be buying this lotion again, I am sad to say: Mediocre to poor moisturizing, unpleasant scent and the texture of the lotion is not nearly as nice as the previous version.
PLEASE bring back the previous formula ( a lovely lotion) or something very comparable!! St. Ives, I hope you read these reviews!
"
1 of 2 found this review helpful.
Review 19 for Intensive Healing Lotion
Bob73
Haveused St.Ives for:More Than 5 years
Average Rating: 
1 out of 5
1 out of 5
"This product STINKS!"
Date:January 23, 2012
"I was a loyal user of the Intensive Healing UNSCENTED product. I don't know who decided to put fragrance in the product, but you just lost a loyal customer by making that decision. This is definitely NOT a "light fragrance" and definitely not a pleasing one either. This lotion has given me a headache EVERY time I tried to wear it and I threw it in the trash today. I do not use any fragranced products at all. Your UNscented lotion was a lifesaver, because it was the only non-scented lotion on the market and was a wonderful option for those of us with sensitivities to fragrances. I am so disappointed and frustrated with the decision to change this product when it was perfect the way it was."
2 of 3 found this review helpful.
Review 20 for Intensive Healing Lotion
lissa
Location:Pflugerville, TX
Age:55-64
Skin Tone:Light
Haveused St.Ives for:Under 1 year
Is this review from a free product sample?No
Average Rating: 
4 out of 5
4 out of 5
"Great lotion!"
Date:January 19, 2012
Pros: good for dry skin
"I love this lotion! But, I liked it better before the fragrance was added. Wish I could find some bottles from before it changed. Says the frangrance is light, but I can sure smell it. Especially if I get my hands near my face. Please consider removing the scent!"
1 of 2 found this review helpful.
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